Our Process
When you first call Cycrest, we listen to your concerns and learn your needs, we ask questions to clarify, and then provide you with options to meet your specific wants and needs.
1Intake
We start by listening to why you called upon Cycrest and how we may be of service to you.
We learn about you, your organization and your current network infrastructure.
We ask questions and learn about your concerns, visions and goals.
We use our enhanced best practices to ensure continuity on your installation and repair.
We educate and help make sense of technology.
2Options
Once our initial process is complete, we share our findings, invite discussions and offer options that will help provide more stability and increased productivity to your organization.
We only offer tested and proven solutions.
We use industry recognized quality products.
We use our enhanced best practices to ensure continuity on your installation and repair.
We help educate you on the value and differences of presented options.
3Implementation
Once a path is set, Cycrest’s Team of Professionals take responsibility for the successful implementation of your chosen option. While technology has its challenges, Cycrest stays with your project ensuring a more stable system that allows your organization more productivity.
Our Project managers have the resources needed to complete your project in a timely fashion.
Cycrest has proven methods utilizing best practices for Project Management.
Cycrest has the resources to accomplish any option or solution recommended.
4Support Options
At Cycrest, we know each organization has different support and service needs. Cycrest provides services on a Time and Material basis, discounted time blocks, low flat rate monthly support plans all with options that include our CMS preventative system to help keep your network up and going.
On-site support, Remote support and Telephone support options.
Continuously trained, highly experienced and friendly support personnel.
Accountable and responsible Support Team.
Industry Standard Support certifications.
Certifications
